Effective Date: [July 9th, 2023]

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Thank you for choosing Welly Academy. We strive to provide exceptional products and services to help you achieve your fitness goals. Please read this policy carefully as it outlines the terms and conditions regarding refunds for our services.

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All Sales Are Final:

At Welly, all sales are final. This means that once a purchase is made, no refund will be issued, except as explicitly stated below. We encourage you to make an informed decision before making a purchase.

 

Exceptions:

There are certain situations in which a refund may be considered. These exceptions include:​

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1. Service Cancellation: In the event that a service provided by Welly is canceled by us due to unforeseen circumstances or factors beyond our control, we will assess the situation on a case-by-case basis. If a refund is deemed appropriate, we will process it promptly.

2. Legal Obligations: Our refund policy does not override any statutory rights you may have under applicable consumer protection laws.

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How to Request a Refund (Applicable to Exceptions Only): To request a refund under one of the exceptional circumstances mentioned above, please contact our customer support team at saltspringfitness@gmail.com. Provide us with your order details, a clear explanation of the issue, and any supporting evidence required. We will review your request and respond to you within a reasonable time frame.